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YOUR PRIVACY IS IMPORTANT TO US

We are committed to protecting our customers’ privacy.  We understand that you may have questions about how our websites collect and use the information that you provide to us. This Website Privacy Policy (this “Privacy Policy”) describes our practices regarding information received about you during visits to the Site (defined below).

This Privacy Policy supplements our Privacy Notice.  Please also review the Terms of Use.  The Terms of Use govern your use of the Site.  By using the Site, you agree to this Privacy Policy and the Terms of Use.  You also agree to our collection, use, disclosure, and storage of your Personal Information (defined below) as described in this Privacy Policy.  If you do not agree to the terms of this Privacy Policy, please do not provide us with any Personal Information and do not use this Site.

This Privacy Policy does not apply to:

  • Data we get from third parties, unless we combine such data with Personal Information (defined below) that we have collected under this Privacy Policy.
  • Our data collection activities offline or outside of the Site (unless otherwise stated below).
  • The data practices of third parties that may interact with the Site, such as social media sites and websites where we advertise.

“Site” means and includes www.securityfinance.com and any and all websites, interactive features, content, downloads, mobile applications (“Apps”), and other electronic services maintained by any of the Security Finance family of companies.  The Security Finance family of companies includes Security Finance Corporation of Spartanburg and all of its subsidiaries and affiliates. The terms “we,” “us,” “our,” or “Site Sponsor” as used on the Site mean and include any and all of the Security Finance  family of companies.

What types of Personal Information does Site Sponsor collect on this Site?

“Personal Information” is data that can be used to uniquely identify or contact a single person.  Personal Information does not include aggregated or deidentified data that cannot be reasonably associated with or linked to a single person.  Personal Information we collect may include:

  • Your full name.
  • Your mailing address and telephone number.
  • Your date of birth.
  • Your e-mail address.
  • Your relationship status.
  • Your Social Security Number.
  • Your Driver’s License Number.
  • Employment information.
  • Information about your debts, assets, and income.

We may collect Personal Information from you through many forms and in many places on the Site, including if you create an online account with us so that you can view information such as: your last payment date and amount, loan balance and upcoming payment amount and date.   We will not sell, share, or otherwise distribute your Personal Information to third parties, unless clearly disclosed within this Privacy Policy or our Privacy Notice.  When we need to collect Personal Information from you to provide you with a particular service, we will ask you to voluntarily supply us with the information that we need.  For example, if you are interested in getting more information about a loan with us, we will ask you to provide contact information and other information needed to answer your questions or allow us to reach out to you.  We would use your telephone number to contact you to provide information to allow you to decide if one of our loans is right for you.

“Non-personal Information” includes aggregated or deidentified data that cannot be reasonably associated with or linked to a single person and that we do not attempt to associate or link to a single person.  Non-personal Information collected by the Site or by our service providers may include:

  • Your IP address, UDID or other identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device (defined below), and our systems identify your Device by its Device Identifier.
  • Your Device functionality such as browser, operating system, hardware, and mobile network information.
  • Your Device location.
  • Your Device characteristics.
  • Other Device data, such as the time of day, date, length of your visit(s), frequency of your visits, and patterns of use among other information.
  • Domain name you use to access the Internet and other information obtained from web page headers (i.e., type of Device and type and version of web browser).
  • Internet address from which you linked to the Site.
  • Information contained in or relating to any communication that you send to us or sent through the Site, such as the content of the communication and metadata associated with it.

How do we use information we collect?

We and our service providers may use your Personal Information that is covered by this Privacy Policy:

  • To process transactions such as your loan inquiry, loan application, or payments.
  • To underwrite your loan.
  • To provide you with information such as account notices and/or marketing messages.
  • To verify your identity.
  • To prevent fraud.
  • To create and provide access to your account.
  • To communicate with you about your transactions, such as to provide customer support.
  • To offer you products and services.
  • To send receipts or statements.
  • To service your loan and collect amounts you owe.
  • To allow you to take part in many of the Site’s features, including online entry sweepstakes, contests, or other promotions or to complete surveys.
  • To customize your experience on the Site or to serve you with specific content or ads that are relevant to you.
  • To improve the Site, our marketing, and our Site offerings.
  • For our internal business purposes.
  • For other purposes that are disclosed at the time you provide your information or as otherwise covered in this Privacy Policy.
  • To the extent necessary to enforce the Terms of Use.

What about Cookies and Web Beacons?

To learn more about Cookies and/or Web Beacons, please review our Cookie Policy.

 

Whenever you visit or interact with the Site, we, as well as our service providers, may use technologies that automatically or passively collect information about how the Site is accessed and used. We refer to this information as traffic data. Traffic data may include: browser type, Device type used to access the Site (i.e., computer or mobile device (“Device”)), Device Identifier, operating system, App version, click path taken through the Site, your use of features or applications on the Site, and other publicly available information. This information helps us improve the Site, products, and services. Traffic data is generally Non-Personal Information and we do not associate or link it with you as a single person.

Technologies we use on the Site to collect traffic data may include Cookies (data files placed on your Device used to access the Site), mobile analytics software, and Pixel Tags (transparent graphic image, sometimes called a Web Beacon or tracking beacon, placed on a web page or in an e-mail, which indicates that a page or e-mail has been viewed). We may utilize a short-lived form of Cookie when you visit the Site. A Cookie is used to identify one unique visitor from another visitor during a particular session. A session is the period of active Site-use while that unique visitor is linked to our server. We may use Cookie technology during a session as a tool to carry forward your input information. This enables the visitor to input their information once and have the information appear later. No Personal Information is stored on the Cookie. A Pixel Tag may tell your browser to get content from another server.  We, or our  service providers, may place Cookies or similar files on your Device used to access the Site for security purposes, to facilitate Site navigation, and to personalize your experience while visiting the Site.

To learn how you may be able to reduce the number of Cookies you receive from us, or delete Cookies that have already been installed in your browser’s Cookie folder, please refer to your browser’s help menu or other instructions related to your browser. You can also refer to our Cookie Policy for specific information on how to opt-out of certain tracking technologies.  If you do disable or opt out of receiving Cookies, please be aware that some features and services on the Site may not work as intended and you may not have access to all of the services and features we may offer.

In cases where you may enter the Site from a third party website, such as a search engine or referral website, those websites may use Cookies and/or Web Beacons to monitor their own performance, traffic, etc. You must consult the privacy policy of each website, particularly at any websites provided by third parties, in order to determine what information about you is collected and how that information is used.

Can I confirm that the Personal Information Site Sponsor collects is correct?

Keeping your Personal Information accurate and up to date is very important. If you have questions or issues with the accuracy of your Personal Information, please contact us by:

  • Calling us at the following toll-free phone number: 1-866-281-7043.
  • Writing us at: Consumer Relations, P.O. Box 3146, Spartanburg, SC 29304.
  • Submitting a request through our Contact Us webpage.
  • Contacting us by logging into our App or Customer Portal

We will review your concerns and update our records as needed.  You may also reach out to us by using one of the above contact options to let us know that you no longer desire our services or no longer want us to contact you about marketing.

We ask that you keep your contact information as up-to-date as possible so that you may get the maximum benefit from Site Sponsor.

 

Data Minimization

We understand that you may not want companies to collect or retain data that is  not directly related to the services they provide to you.  The data that we collect from our customers or applicants is directly related to the services we provide to them and we cannot provide customer service or our services without that data.  We cannot delete data that is directly related to the services provided to or requested by our customers or applicants.  If, however, you are not a customer or applicant for our loan services, we may be able to delete the data we have collected from you.  We may ask you for some Personal Information to confirm your identity before processing such a request.  To request possible deletion of information we have collected, please contact us by:

 

  • Calling us at the following toll-free phone number: 1-866-281-7043.
  • Writing us at: Consumer Relations, P.O. Box 3146, Spartanburg, SC 29304.
  • Submitting a request through our Contact Us webpage.
  • Contacting us by logging into our App or Customer Portal.

If you apply for our services or are a current customer, you cannot opt out of data collection or have your Personal Information deleted.  In such instances, your data is essential to our provision of services to you.  If you would like to opt out of prescreen offers of credit, please either visit the nationwide opt out website at www.optoutprescreen.com or call the nationwide toll-free number: 1-888-5-OPT-OUT.

What information do we share with others?

We may share Personal Information with our service providers, such as data processors and companies that help us market products and services to you. When permitted or required by law, we may share Personal Information with other third parties for purposes including responses to legal process.  We reserve the right to transfer any Personal Information we have about you in connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization or liquidation of our business.

Please see our Privacy Notice for more information on how Personal Information may be shared and how you may be able to limit certain types of sharing.

How is information collected on the Site protected?

Site Sponsor makes commercially reasonable efforts to use currently-available technology designed to provide multiple levels of security regardless of the delivery channel you choose, and to safeguard information according to established security standards and procedures.

No data transmission over the Internet, mobile networks, wireless networks, or electronic storage of information can be 100% secure.

Am I protected when linking to other sites?

The Site may contain links to other third party Internet websites, banner ads, or advertisements. If you use those linked Internet websites or advertisements, you may leave the Site and go to websites that we do not control. If you decide to visit those websites or advertisers, you do so at your own risk. It is your responsibility to read and comply with the privacy statement on those websites. Your right to privacy on linked sites is limited to whatever rights are provided to you by the owner of the linked site.

This Privacy Policy is for customers and visitors, and only applies to the Site. This Privacy Policy does not apply to any linked site or any site provided by a third party. You must review the privacy policy of such sites to determine what information about you is collected and how that information is used.  We are not responsible for the data collection, use practices, and privacy policy of or the use of Cookies on third party websites that you may access from our website.

Online Tracking.

We may (and we may allow service providers to) use cookies or similar technologies to collect information about your browsing activities over time and across different websites following your use of the Site.  The Site does not respond to “Do Not Track” (DNT) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.   However, some third party sites do keep track of your browsing activities when they serve your content, which enables them to tailor what they present to you. If you are visiting such sites, most popular browsers (Firefox, Safari, Chrome, etc.) allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked. You should consult each site’s privacy policy to determine how that site’s operator responds to DNT signals.

Third parties with content embedded on Site Sponsor’s Site may set Cookies on a user’s browser and/or obtain information about the fact that a web browser visited the Site from a certain IP address. Third parties, other than our service providers (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Site.

Do we collect information about children?

We do not knowingly collect, maintain, or use Personal Information from our Site about children under the age 18. We request that persons under the age of 18 years old or unable to form legally binding contracts not use the Site. If a child whom we know to be under the age of 18 sends Personal Information to us online, we will take steps to delete the Personal Information as soon as possible and only use that Personal Information to respond directly to that child, notify parents, or seek parental consent.

Where is the Site operated from?

The Site operates in the United States.  The Site is meant only for users located in the United States.  Personal Information may be accessed by us or transferred to us in the United States or to our affiliates, business partners, or service providers elsewhere in the world. If you are located outside of the United States, be advised that any information you provide to us will be transferred to and stored in the United States. By submitting information to us, you explicitly authorize its transfer and storage within the United States.

Changes to our Privacy Policy.

We reserve the right to change or replace this Privacy Policy at our sole discretion at any time. In the event this Privacy Policy should materially change, we will generally notify our users by posting a notice of such change in a separate section of this Privacy Policy or updating the Effective Date. Your continued use of any of the Site following the posting of changes to our Privacy Policy means you accept those changes.

Contact us.

We welcome your questions and comments about our Privacy Policy.  Please contact us by:

  • Calling us at the following toll-free phone number: 1-866-281-7043.
  • Writing us at: Consumer Relations, P.O. Box 3146, Spartanburg, SC 29304.
  • Contacting us through our Contact Us webpage.

 

Effective Date: April 6, 2020.

Copyright 2020, Security Finance Corporation of Spartanburg.   All rights not expressly granted herein are reserved worldwide.