Offering quick and easy solutions to financial stressors is what we do, but the desire to help our fellow community members is why we do it. We keep this intention at the forefront of everything we do, and we always strive to remember our mission:
- To provide fast and friendly service to our customers that meets their financial needs and significantly exceeds their expectations.
- To provide a positive and rewarding work environment for our employees founded on mutual respect and teamwork.
- To continue profitable growth and increased value for our shareholders.
- To make personal and financial contributions to the communities in which we operate in a spirit of shared responsibility.
How we accomplish our mission is as important as the mission itself. From the most inconsequential chatter with our customers to the biggest of decisions made by executive management, these fundamental values will guide every aspect of our day:
- Our customers are the focus of everything we do. It is not our product, but rather our customer service that must continually set us apart from our competition.
- Our people are our most valuable resource. We will treat each other with trust and respect and foster teamwork and loyalty.
- Our company’s future requires profits to survive.
- Our company will conduct its business in a socially responsible manner that commands respect for its integrity and for its positive contributions to our industry and the communities where we live.