Updated May 18, 2020
Click here for important information for New Mexico customers.
Updated March 24, 2020
As our nation continues to battle the spread of COVID-19, we are in this together. We want to take added precautions to protect you, and our employees. Therefore, effective immediately, we are closing access to our lobbies and moving all in-person transactions to either, curbside, where access permits, or door-side. For privacy reasons, we will only be able to handle one customer at a time. Therefore, we strongly suggest that you call ahead for an appointment time. For loan transactions, this better enables us to complete all verifications and paperwork in advance. For payments, we suggest downloading our mobile app, which allows for an easy way to make payments remotely and manage other account functions. You may also call the office for debit card payments or sign up for texting notifications that include our click-to-pay option. If you have to visit our office to make a payment, please call ahead and schedule a time to do so.
We enjoy the in-person interactions with you and are saddened that recent events will temporarily limit our interactions. There will be better days to come. As always, we are here when you need us.
Update March 16, 2020
To Our Valued Customers and Local Communities –
For 65 years, the health, safety, and well-being of our customers, team members, and communities have been our top priority. This is why we are actively monitoring the COVID-19 outbreak and its effects in the communities we serve.
As part of our Company protocols, we have increased the awareness for a higher level of cleanliness in our branches. We are also following the guidelines of the CDC to make our community spaces as safe as possible for you. Our team members are required to wash their hands frequently and make appropriate social distancing and office hygiene a priority. We have also instructed any team members who may not be feeling well to stay home as a precaution and to self-monitor their symptoms.
In addition, we are working to reduce the amount of traffic in and out of our branches. We have many tools available that allow you to manage your account from the comfort of your own home:
- Download the Security FinanceSM Mobile App – This app allows you to manage your account and make payments all from the comfort and safety of your home. You can find your local branch information, receive notifications, make payments, and more! Click Here to Download.
- Text Alerts – If you need to be notified when a payment is due, and want to make a payment from your phone, sign up for text alerts by visiting: securityfinance.com/text-alerts.
- Branch Phone Numbers – If you don’t already have your local branch’s phone number, you can find it by visiting the following link: securityfinance.com/locations.
- Customer Relations – If you have any issues that fall outside of the normal questions your local branch can answer, you may call 1-866-281-7043.
As the situation unfolds, our branches may implement additional actions to ensure customer and team member safety. Please visit our website for any future updates.
Thank you for your patience as we handle the ever-changing impact of this situation. We greatly appreciate your business and are committed to your safety and providing you with excellent customer service.